Privacy Policy
Data Protection Information
Learn about how we protect your data.
Health Choice24 UK Ltd: Data Protection Information
At Health Choice24 UK Ltd, we take the protection of your personal data very seriously. We are committed to ensuring that your privacy is safeguarded and that your information is handled with the utmost care and responsibility. Below is an overview of how we manage the use and storage of client information.
1. Collection of Client Information
We collect personal information from our clients to provide the best possible service. This may include:
- Personal Details: Name, address, date of birth, contact details.
- Health Information: Medical history, current treatments, and other health-related data.
- Payment Information: Credit/debit card details, bank account information for processing payments.
2. Use of Client Information
The information we collect is used to:
- Provide Services: Tailor our health services to meet your specific needs.
- Manage Appointments: Schedule, confirm, and manage your appointments.
- Billing and Payments: Process payments and manage invoices.
- Communication: Contact you regarding your services, reminders, and updates.
- Compliance: Ensure compliance with legal obligations, including health and safety regulations.
Use and Storage of Client Information
Understand how client information is used and stored.
Storage of Client Information
We store your information securely to protect it from unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure Databases: Information is stored in encrypted databases with restricted access.
- Physical Security: Paper records are stored in locked, secure facilities.
- Access Controls: Only authorized personnel have access to your data, and they are trained in data protection procedures.
- Retention Periods: We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Sharing of Client Information
We do not share your personal information with third parties except:
- With Your Consent: Where you have given explicit consent to share your information.
- For Legal Reasons: When required by law or to comply with legal processes.
- Service Providers: With trusted partners who assist in delivering our services, under strict confidentiality agreements.
Your Rights
As a client, you have rights regarding your personal data:
- Access: You can request access to the information we hold about you.
- Correction: You can ask us to correct any inaccuracies in your data.
- Deletion: You can request the deletion of your data under certain circumstances.
- Objection: You can object to the processing of your data.
- Portability: You can request a copy of your data in a structured, commonly used format.
Contact Us
If you have any questions about how we use and protect your information, or if you wish to exercise any of your rights, please contact our Data Protection Officer at:
Health Choice24 UK Ltd
Email: info@healthchoice24.co.uk
Phone: +44 793 9482223
We are committed to ensuring that your privacy is protected and that your data is handled with care and respect.